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This feedback board is your chance to share what's on your mind about the university, the SU, and your uni experience.

It is a space for discussion, questions, and answers, but if you need urgent support please go to University Life - Student Support - Emergency help | Harper Adams University.

The feedback you submit can be about anything from your Students' Union to University IT services or Facilities. Or anything else!

HASU works in partnership with the University, and relevant University staff will have access to this Board to comment and provide updates on your feedback.

Feedback is also discussed at the termly Student Experience Group (SEG), chaired by your SU President and attended by all Department Reps.

After submitting feedback, you can expect an initial response no later than 5 working days. Updates will be provided when work has progressed but at a minimum of once a term at the Student Experience Group meeting.

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    Student enrolment delays

    Submitted 2 months ago by Zena Rittenhouse
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    Your Course Reps brought forward feedback regarding student enrolment. At the beginning of the academic year, several students fed back that their enrolment was delayed which caused problems with student financing among other problems. Your Department Reps were asked to bring this feedback forward at the Student Experience Group. Dep Reps also noted that enrolment and re-registration opened only a few weeks before Welcome Week, meaning timetables are released very close to the start of teaching.
Zena Rittenhouse
2:30pm on 9 Jan 26 Discussion points from the Student Experience Group: • Some students delayed enrolment until the deadline, and resit students cannot re-register until progression is confirmed. • Harper Transform discovery work has identified that too many processes depend on enrolment; future changes aim to decouple these processes to improve the student experience. A staff workshop will begin this work shortly. • Student Finance England payments are delayed by one week due to Harper’s later teaching start date. Student Services currently mitigate this by emailing students in advance with accurate payment dates.
Zena Rittenhouse
2:31pm on 9 Jan 26 ACTION: Student Services to explore drafting a letter to landlords explaining the delay in maintenance loans being paid by Student Finance England.